General FAQs

What insurance plans do you accept?​​​​​​​

We accept both vision insurance with VSP and EyeMed and a wide range of medical insurance (like Blue Cross, UnitedHealthcare, and Medicare). Please visit our Insurance page for a full list, or call us to verify your specific plan.

What happens during an eye exam in Lincoln, NE?​​​​​​​

During an eye exam at Signature Eye Care in Lincoln, we evaluate your vision, prescription needs, eye health, and how your eyes function together. We also review your health history and discuss any vision changes or symptoms you have noticed.

What is the difference between vision insurance and medical insurance?​​​​​​​

Vision insurance covers routine wellness exams, prescription updates, and discounts on glasses or contacts. Medical insurance is used if you have an eye health issue (like dry eye, allergies, pink eye, cataracts, or glaucoma) or a pre- existing medical condition like diabetes. We balance and bill both to maximize your benefits!

Do you accept patients without insurance? What are your self-pay rates?​​​​​​​

Absolutely! We welcome self-pay patients. A standard routine eye exam starts at 4 if paid the same day of service. We also offer flexible payment options like CareCredit / Sunbit / HSA / FSA cards.

What should I bring to my eye exam?​​​​​​​

Please bring your current insurance card(s), a valid ID, your current eyeglasses, and the boxes or packaging of your current contact lenses (if applicable). It is also helpful to bring a list of any daily medications you take.

Will my eyes be dilated, and will I be able to drive afterward?​​​​​​​

Dilation is typically performed if you have diabetes, are 60 years of age or older, are very nearsighted, or have symptoms like the sudden onset of floaters or flashes in vision. Dilation allows our doctor to thoroughly check the health of your retina. While it does make you sensitive to light and blurs your close-up vision for 2 to 4 hours, most patients are still able to drive safely afterward. However, if you are nervous or have never been dilated before, we recommend bringing a driver.

When should I arrive for my appointment?​​​​​​​

If you do not fill your paperwork out online, please arrive 10-15 minutes before your appointment to fill out paperwork. Otherwise, please arrive 5 minutes before your appointment to get checked in.

How long does a standard eye exam take?​​​​​​​

You can expect to be in our office for about 45 to 60 minutes. This includes your pre-testing, the comprehensive doctor's exam, and any time you might want to spend picking out frames in our optical boutique.

Do you see children? What is the youngest age you treat?​​​​​​​

Yes, we love seeing families! We recommend children have their first comprehensive eye exam around Age 3 to ensure their visual tracking and development are on track for school. We also participate in InfantSEE which is a free screening for 6-12 months of age.

Is a contact lens fitting included in a regular eye exam?​​​​​​​

A contact lens evaluation requires separate, specialized measurements of your cornea and a follow-up assessment to ensure the health of your eye. Because of this extra time and testing, there is a separate contact lens exam fee in addition to the standard eye exam fee.

Do you handle eye emergencies?​​​​​​​

Yes. If you experience sudden vision loss, flashes of light, a flood of new floaters, an eye injury, or a severe red/painful eye, please call our office immediately. We reserve emergency slots in our daily schedule. (If it is after hours, please head to the nearest urgent care or emergency room).

How often should I have an eye exam?​​​​​​​

Yes. If you experience sudden vision loss, flashes of light, a flood oWe recommend an eye exam every year to ensure the health of your eyes along with the best possible visual performance. new floaters, an eye injury, or a severe red/painful eye, please call our office immediately. We reserve emergency slots in our daily schedule. (If it is after hours, please head to the nearest urgent care or emergency room).

 
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